Strategic loyalty: Nemesi's services for motorcycle dealers 17 Dec 25
In this second part of the episode of "Vita da Concessionario Moto" with Nemesi, we delve into a topic that is becoming increasingly important for the sector: services as a real lever for customer loyalty and profitability for motorcycle dealers and repair shops.
Together with Nemesi and Carlo Sangalli, we talk about Courtesy Bikes, Cover Wear, scheduled maintenance and dedicated coverage, but above all about the strategic role of CRM as the dealer's first real ally in identifying customer needs and desires.
A practical conversation on how to anticipate needs, accompany the customer over time and build value far beyond the sale of a single motorcycle, with a look at what the market will really demand in 2026.
Listen to the new episode of Vita da Concessionario Moto now!